IT News – November 2017

IT News

ClickShare information and instructions for NWT conference rooms: 8A, 8C, 9A, 9C, 10A and 10E
Click here for ClickShare Wireless Presentation System
Click here for ClickShare Instructions

How to sign up for Eduroam wireless and benefits:

Reporting Phishing and SPAM
When SPAM or PHISHING emails are received, there is a process in place to report them that will automatically update filters and let our Information Security Office be made aware of the issue as well.

The instructions for reporting SPAM or to update false positives are maintained at the following site:

Reporting via webmail is also effective for O365 filters.

To inform our Information Security Office of Phishing emails, please forward them to (if “forward as attachment” is used, that will provide more detail for the Security Office).

IT News
IT News – February 2019

February 8: ServiceNow Outage mark your calendar Washington University Information Technology will perform an upgrade to ServiceNow on February 8, 6 p.m. – 7 p.m. During the upgrade window, you will not be able to create new requests or incidents. This includes emailing during the upgrade window. Have questions? …

IT News
IT News – December 2018

December 5, 6, 7, 10, & 11: Planned Network Outages (mark your calendar) Washington University Information Technology will be upgrading the network devices in the Buildings listed below, which will cause the network to be unavailable for approximately 20 minutes, affecting Internet access, email, wireless access, and other network communication. This outage …

IT News
IT News – November 2018

November 1: Remote Desktop Change Important Update This morning a communication was sent regarding a change to take place on November 1. This change does not affect Medical Campus Faculty and Staff already utilizing a department supported and approved Gateway, Citrix, VPN, or Remote Desktop Services (RDS) clients. We apologize for any concerns the original …